Shipping policy
Shipping Policy
Last updated: August 17, 2026
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times Shipping charges are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Shipping Restrictions We currently ship within the United States. If you have questions about international shipping, please contact us at info@jordansend.com.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at info@jordansend.com or call 336-384-4957 and we will make it right — guaranteed.
Contact Us Email: info@jordansend.com Phone: 336-384-4957 Address: 217 South Scales Street, Suite B, Reidsville, NC 27320 Website: www.jordansend.com